Privacy policy
At HOO Dermatology, we respect the privacy of our clients and ensure that such privacy remains protected as we offer accessible online platforms by which our clients can communicate with us and relay their concerns. This Privacy Policy (“Policy”) covers -the collection, use and disclosure of information we gather through our website, social media accounts, loyalty program, email and online forms..- We guarantee that all appropriate standards for personal data privacy and protection are compliant with Republic Act No. 10173 or the Data Privacy Act of 2012 (“DPA”) and its Implementing Rules and Regulations.
By using HOO Dermatology's website or by giving us your personal information, you accept and hereby consent to the collection and use of information in accordance with this Policy. For your security, kindly refrain from giving your personal information if not in furtherance of the purposes for which this Policy is established.
TYPES OF DATA COLLECTED
In general, you can visit our website without providing any information as to your personal identity. However, where necessary and with your consent, we may ask you to supply us with personal information that will enable us to book your appointment, offer marketing materials that require registration, or assist you with your concerns. The necessary personal data that will be obtained may include, but is not limited to the following:
1. Name
2. Email
3. Contact Number
4. Birthday
5. Preferred HOO Dermatology Branch
6. Preferred HOO Appointment Date
USE OF DATA
We guarantee that the above-cited information shall be used only to complete the purposes herein provided, and where appropriate, any additional information shall be requested subject to your prior consent:
1) Book an appointment
2) Provide feedback or tell us about an idea or suggestions
3) Participate in any promotional offer
4) Register to receive online marketing material
5) Register to our loyalty program
6) Inquire about HOO Dermatology’s products and services
DATA RETENTION
We shall retain your personal data only for as long as is necessary for the fulfillment of the purposes stated above and for other legitimate business purposes. Any discarded or unretained personal data shall be disposed in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public.
In any case, if you wish to be informed of the personal information we hold about you and if you want it removed from our system, please do not hesitate to contact us.
SECURITY OF DATA
Please note that no method of digital transmission or storage over the internet is impenetrable. While we ensure that there are reasonable security measures in place for the protection of the integrity and confidentiality of the personal data that you have provided, we cannot guarantee its absolute security.
DATA COLLECTION
This Policy applies to Personal Information we collect through the following platforms:
Website: www.hoodermatology.com
Facebook: facebook.com/hoodermatology
Twitter: twitter.com/hoodermatology
Instagram: instagram.com/hoodermatology
HOO Dermatology Inner Circle Loyalty Program
HOO ZAP
HOO PPS
HOO DSCR Online
HOO Dermatology Emails
HOO Dermatology Mailing List
HOO Hotline
Customer Feedback
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.For more insight, read Shopify Terms of Service or Privacy Policy.
COOKIES
We use cookies to allow you to browse our website and use its features. The use of these cookies is essential for the website to work.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.
GOOGLE ANALYTICS
We use Google Analytics to track website performance and help measure how users interact with our website content. It gathers non-personal information from the browser whenever the site is visited. This may include the computer’s Internet Protocol (IP) address, browser type, browser version, pages visited, date and time of visit, and time spent on these pages, among others. These are reported through aggregated data that in no way will identify an individual. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website.
BEHAVIORAL ADVERTISING
You may see HOO Dermatology ads when you are on social media, other websites or apps. We manage this through digital marketing networks. We use online advertising to keep you aware of what we are up to and to help you see and find our products.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Facebook Custom Audiences
We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our website. Privacy Policy.
Google
We use Google Ads to deliver targeted advertisements to individuals who visit our websites. Privacy Policy.
You can opt-out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
APPS
INTEGRATED APPLICATIONS
We use integrated applications as an essential part of being able to provide online booking, gather your reviews and feedback, provide you with in-site marketing:
1. AliReviews Privacy Policy
2. Sesami Privacy Policy
3. Conversion Bear Privacy Policy
4. ZigPoll Privacy Policy
LINKS TO EXTERNAL WEBSITES AND INTEGRATED APPLICATIONS
This website contains links to other sites and integrated applications that are not operated by or affiliated with us. Hence, we strongly advise you to review the respective privacy policies of such external websites and applications. We have no control over and assume no responsibility for the content, privacy policy or practices of any third-party sites, integrated applications, or services.
MAILING LIST
Like many organizations, we use a third-party platform to support our email marketing communication. You can subscribe our mailing list to receive updates about our business and give your consent to be notified about new updates, treatments, products and promos that we have.
When you subscribe to our mailing list, we may ask you for your name, email, contact number, birthday and/or preferred HOO Dermatology branch.
Seguno Email Marketing uses email tracking. Email tracking tells us when you opened an email and what links you clicked on. We use this information to improve our communications, and include general information such as open and click-through rates to inform communications planning and reporting. Seguno's Privacy Policy.
FOLLOW UP EMAIL
We may send you a follow up email regarding your cart and purchase. This may include an abandoned cart email or customer experience feedback form or surveys. You may opt out of this by clicking the "unsubscribe" link at the bottom of the email.
OPTING OUT
HOO Dermatology provides several easy means for you to tell us you do not wish to receive e-mails or marketing materials. If you do not want to receive any information about our latest deals, articles, products or services, you may choose to unsubscribe by clicking the “unsubscribe” link at the bottom of our promotional email. You may also choose to advise us via phone or email at any time.
PAYMENT
Our payment gateway is Paymongo. Paymongo adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council. All payments are secured with 256-bit SSL encrypted payment. You may find PayMongo in the Visa Global Registry of Service Providers. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. You may want to read Paymongo's Terms of Service here and Privacy Policy here
POLICY CHANGES
This Policy will remain effective unless there is a revision, which will be effective immediately after being posted on this site. Users of this website may also provide feedback to this policy through the contact information provided below. We reserve the right to modify this privacy policy at any time, so please review it frequently.
INFORMATION UPDATE If you wish to update your personal data, you may call us at (02)8816-2244 or email us at info@hoodermatology.com.
CONTACT
If you have any question/s relating to our use of your Personal Information please contact us at info@hoodermatology.com, or by mail at:
The Obagi Skin Health, Inc.
19 Dominic Subdivision 8
Clarion Lily St. Bahay Toro, Quezon City
By using this site, you signify that you are agreeing to the terms of our Privacy Policy. If you do not agree to the terms discussed here, you should exit this site now.